Unified inbox for all customer communications. AI-powered ticketing system with intelligent routing, auto-responses, and customer satisfaction tracking. Resolve tickets 80% faster.
Faster ticket resolution
Customer satisfaction increase
All channels in one place
Customer messages scattered across email, WhatsApp, phone, and social media. Agents waste time switching between platforms. No visibility into response times or satisfaction.
Platforms agents juggle daily
Time wasted switching between tools
Visibility into true response times
Customer context between channels
Unified inbox, intelligent routing, and AI-powered responses
All channels in one screen: email, WhatsApp, phone, social media, live chat. No more switching between platforms or losing context.
Tickets automatically assigned to the right agent based on skills and workload. Smart prioritization ensures urgent issues get immediate attention.
AI suggests responses based on context and history. Auto-handles common queries while complex issues are routed to specialists with full context.
Stop juggling multiple platforms. Owlly-Desk brings all your customer conversations into a single, powerful inbox.
Auto-categorize & respond
Business API integration
Live Chat
Website widget
Phone
Transcription & routing
Social Media
Twitter, Instagram, Facebook
SMS
Two-way messaging
Email, WhatsApp, phone, social media - all conversations in one unified view with complete customer context.
Automatically categorize and prioritize tickets based on content, urgency, and customer history.
AI suggests relevant responses based on similar resolved tickets and your knowledge base.
Real-time SLA monitoring with automatic escalation before breach. Never miss a deadline.
Automated CSAT surveys after resolution. Track satisfaction trends and identify improvement areas.
AI pulls answers from your docs. Agents get suggested articles and responses instantly.
We commit to specific performance targets in writing. If we don't deliver 80% faster ticket resolution and a 15+ point CSAT improvement, our performance fee is waived.
Faster ticket resolution guaranteed
Minimum CSAT improvement
Time to production deployment
Get a free assessment of your current support operations. We'll show you exactly how much time you can save and how to boost customer satisfaction.
Schedule Free AssessmentNo commitment. No sales pitch. Just a clear analysis.